Our themes are specifically designed for self-hosted WordPress.org websites and are not compatible with blogger.com, blogspot.com, wordpress.com or other platforms like Squarespace, Showit, Wix, Thrive Themes, Elementor, or Beaver Builder, etc.

To ensure that our child theme functions properly, the free Kadence theme must be installed on your site. The free version gives you access to all free blocks and other free pages. However, to get the most out of our themes, installing Kadence Pro would be b eneficial.

We’ve made it easy for you to retrieve your theme pages and blocks. Just go to the Design Library when logged into your theme, then click Glamsy Designs at the top. Voilà! The Design Library is like a wallet where you’ll find all your personal belongings.

We have a comprehensive ‘Getting Started’ step-by-step setup guide, which can be accessed when logged in.

Most free plugins are sufficient; however, the bigger your website becomes, the more features you may need from your plugins. Depending on your niche, some plugins will need to be purchased. Check out our recommended resources and our knowledge base for more information. 

We do not recommend using page builders with our themes. All our themes utilize the free Kadence Blocks plugin, so there is no need for additional blocks or page builders.

Immediately after purchase, you will receive an email with a download link for your files. You’ll also have access to all your purchased downloads inside your account.

No! The Kadence Framework is free, so no additional purchase is required. Although the Kadence Pro version is optional, it offers great value with extra design options, additional blocks, and time-saving features at a relatively low cost. 

Most of our themes use Unsplash and Pexel images, so they are free to use on any website. However, because thousands of people download our themes every day, it's better to use your own unique images. 

Yes, absolutely, you can add your own logo. Our themes support logos for desktop and for mobile!

Unfortunately, our themes and templates are not compatible with wordpress.com

Yes, absolutely. We have easy-to-follow instructions to help you get started so your new site will look exactly like our demo.

Our themes are WooCommerce ready and are compatible with other eCommerce such as SureCart, Easy Digital Downloads, and more.

You may use your readymade theme on two of your own websites. You may not redistribute to anyone else. 

Yes, we do offer an installation add-on service, check out our services for more information. 

Themes built with the Kadence allow you to customize them without coding in 99% of cases. You can easily update fonts, colors, images, and website content, rearrange sections, swap out different section designs for alternate block designs, and add your own design elements with Kadence Blocks.

You can hire us to restyle your theme or any other theme on our website starting at $3,000. We will collaborate to customize the theme to fit your business goals. To explore all website design services and packages right here. 

We can rebuild your website using Kadence, Genesis, GeneratePress, or Thrive Themes. To get started, submit our inquiry form for a custom quote. 

We mostly use Unsplash and Pexel images that resemble your niche; if you have images you prefer to use we're happy to add them.

Yes, we do. We’re happy to discuss your needs and any additional add-ons. Additional pages average $195, but this is dependent on their size.

We have a great team of experienced web designers here at Glamsy Designs who know our themes and layouts well. Whoever is appointed to design your theme will take great care to meet your requirements. 

You can hire us to restyle your theme and collections. We will collaborate to customize your options to fit your business goals. To explore all website design services and packages go to our Services. 

Once we receive all of your assets (such as copy, images, and hosting details), you should expect the initial setup of your website to be delivered to you within around 4 weeks.

After purchasing your template, you’ll want to check out our comprehensive support documentation when logged in, whic h will guide you through the setup process. If you encounter any difficulties, feel free to submit a support ticket, and our team will be more than happy to assist you. 

We are committed to helping you get your site up and running like the demo. Please note that any requests beyond this may be considered customizations and will require an additional fee.

Support for readymade templates is 30 days. 

After purchasing your theme, you’ll want to check out our comprehensive support documentation when logged in, which will guide you through the setup process. If you encounter any difficulties, feel free to submit a support ticket, and our team will be more than happy to assist you. 

Your theme license allows you to use the design on two projects for personal use. Technical support is provided for 12 months from the date of purchase; however, Glamsy Designs is not responsible for any conflicts due to updates with WordPress, Kadence or any third party plugins or extensions. 

To receive support after 12 months you will need to repurchase the theme. The theme will continue to work without an additional purchase and you will still have access to updates for the lifetime of the product. 

Support for custom designs is 12 months from your purchase date and covers anything related to the theme not working as it should. Once the theme is designed and accepted, any requests beyond this may be considered customizations and will require an additional fee. 

Rest assured that when you switch to a new theme, all your existing content is completely safe – nothing will be deleted! Your posts, comments, photos, pages, and widgets will all remain intact.

It is a one-time fee and there is nothing else to purchase.

Unfortunately, we do not offer gift cards. 

Due to the digital nature of our products, you will receive an email from us after you have placed the order, which will give you instructions of what we need to follow up your order. Depending on the service you ordered there may be a form for you to fill in.

Your template is downloadable during checkout and can also be found in your account dashboard.

Depending on the custom theme service you ordered, we will touch base using forms, live chats and email. We need to know as many details about your niche and preferences.

Due to the digital nature of our products, unfortunately, it’s not possible to cancel it once it has been placed.

We accept all the popular payment methods such as through Stripe.

You may use the readymade theme you purchased on two of your own websites. You may not redistribute the theme to anyone else.  

We accept payment through Paypal, credit card, and debit card. 

Due to the nature of instance downloads, we do no offer payments spread out over a few months. However, PayPal and other companies may offer you this option, but this is between you and them.

Due to the digital nature of all our products, we do not offer returns, refunds or exchanges. 

We do not ship themes or templates, all products are downloaded digitally. 

According to our Terms & Conditions, you are strictly prohibited to resell our themes, templates, or any of our content even if you have not used it. If you’re building websites for clients, two licences covers two client website – you will be responsible for providing support to your clients.