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Whitelisting Emails

Many email and internet service providers use advanced filtering systems to block unwanted emails, commonly known as spam. While these filters help reduce clutter, they sometimes mistakenly block legitimate emails—including our important updates, special offers, and exclusive content for subscribers.

To ensure you never miss an update from us, sign up here to join our email newsletter and stay connected!

To keep our emails landing safely in your inbox, as a genral rule follow these simple steps or see specific email providers below:

  1. Check Your Spam or Junk Folder – If you don’t see our emails, they may have been filtered by mistake. Be sure to mark them as “Not Spam” or move them to your inbox.
  2. Add Us to Your Safe Senders List – Whitelisting our email address tells your provider that you want to receive our messages.
  3. Create a Filter or Rule – Setting up a filter ensures that emails from us always go straight to your inbox.
  4. Click the Plus (+) Next to Your Email Provider – Get step-by-step instructions on how to add us to your address book, whitelist, or safe sender list based on your email service.

By taking these quick steps, you’ll never miss our latest news, updates, or exclusive content. Thank you for staying connected with us!

ISP Providers

If your email provider isn’t listed below, please get in touch with your ISP’s customer service for their instructions.

To ensure our emails always land in your Inbox and not in Spam or Promotions, follow these steps:

Option 1: Add to Contacts (Quick & Easy)

  1. Open Gmail and go to your Inbox.
  2. Find an email from us.
  3. Hover over our email address at the top of the message.
  4. Click “Add to Contacts” when the pop-up appears.

Gmail prioritizes emails from contacts, reducing the chance of them being marked as spam.

Option 2: Move Emails from Spam to Inbox

If our emails are in Spam, you can fix this:

  1. Open your Spam folder in Gmail.
  2. Find an email from us.
  3. Click the email to open it.
  4. Click “Not Spam” at the top.
  5. Move the email to your Primary tab (optional).

Option 3: Create a Filter to Always Receive Emails

For a permanent fix, create a filter:

  1. Open Gmail and click the search bar at the top.
  2. Type our email address (e.g., example@yourdomain.com) and press Enter.
  3. Click the filter icon on the right side of the search bar.
  4. Click “Create filter” at the bottom.
  5. Check the box for “Never send it to Spam.”
  6. (Optional) Check “Always mark as important” or “Categorize as Primary.”
  7. Click “Create filter.”

Now, Gmail will always deliver our emails to your inbox!

To ensure our emails always reach your Inbox on your iPhone, follow these steps:

Option 1: Add Us to Contacts (Quick & Easy)

  1. Open the Mail app on your iPhone.
  2. Find an email from us.
  3. Tap on our email address at the top of the email.
  4. Tap “Add to Contacts” or “Create New Contact.”
  5. Save the contact.

Apple Mail is more likely to deliver emails from contacts to your Inbox instead of Spam.

Option 2: Move Emails from Spam or Junk to Inbox

If our emails are in Junk, follow these steps:

  1. Open the Mail app.
  2. Go to the Junk folder.
  3. Find our email and swipe left.
  4. Tap “Move to Inbox.”
  5. Open the email and tap “Mark as Not Junk” (if available).

This helps train your Mail app to recognize our emails as safe.

Option 3: Mark as VIP (For Important Emails)

Marking us as VIP ensures our emails appear in a special section of your inbox:

  1. Open the Mail app and find an email from us.
  2. Tap on our email address at the top.
  3. Tap “Add to VIP.”

Now, our emails will be prioritized, and you can even set VIP notifications for them.

By following these steps, you’ll never miss our updates or important messages!

To ensure our emails always reach your Inbox on your Android device, follow these steps:

For Gmail Users

Option 1: Add to Contacts (Quick & Easy)

  1. Open the Gmail app.
  2. Find an email from us.
  3. Tap the sender’s name or email address at the top.
  4. Tap “Add to Contacts” or “Create New Contact.”
  5. Save the contact.

Option 2: Move Emails from Spam to Inbox
If our emails are in Spam, follow these steps:

  1. Open the Gmail app.
  2. Tap the Menu (☰) icon in the top-left corner.
  3. Select Spam.
  4. Find our email and open it.
  5. Tap “Report not spam” or Move to Inbox.

Option 3: Create a Filter to Always Receive Emails
For a permanent solution:

  1. Open Gmail in a web browser (on a computer).
  2. Click the search bar at the top and enter our email (e.g., example@yourdomain.com).
  3. Click the filter icon (⚙️) on the right side of the search bar.
  4. Click “Create filter.”
  5. Select “Never send it to Spam.”
  6. (Optional) Check “Always mark as important” or “Categorize as Primary.”
  7. Click “Create filter.”

This will apply to your Gmail account across all devices, including your Android phone.

For Samsung Email, Outlook, or Other Mail Apps

Option 1: Add to Safe Senders List (Outlook & Samsung Email)

  1. Open the Mail app.
  2. Find an email from us and open it.
  3. Tap the three-dot menu (⋮) in the top-right corner.
  4. Select “Move to Inbox” (if in Spam).
  5. Tap “Add to Safe Senders” or “Always Allow.”

Option 2: Create a Rule (Outlook Users)

  1. Open the Outlook app.
  2. Tap the Menu (☰) icon and go to Settings.
  3. Scroll down and tap Focused Inbox.
  4. Find our email, tap Move to Focused Inbox, and select Always move.

By following these steps, you’ll ensure that our emails always reach your inbox!

To ensure our emails always land in your Inbox and not in Spam or Junk, follow these steps:

Option 1: Add Us to Your Contacts (Quick & Easy)

  1. Open Outlook and go to your Inbox.
  2. Find an email from us and open it.
  3. Click on our email address at the top.
  4. Click “Add to Contacts” or “Add to Outlook Contacts.”
  5. Save the contact.

Adding us to your contacts helps Outlook recognize our emails as safe.

Option 2: Mark as Not Junk (If Emails Are in Spam)

If our emails end up in Junk Email, fix it by:

  1. Open Outlook and go to the Junk Email folder.
  2. Find our email and open it.
  3. Click “Not Junk” or “Report as Not Spam.”
  4. Move the email to your Inbox to train Outlook to recognize it as safe.

Option 3: Add Us to the Safe Senders List

For a permanent fix, add us to the Safe Senders List:

  1. Open Outlook and click the Settings (⚙️) icon in the top-right corner.
  2. Click “View all Outlook settings.”
  3. Select “Mail” > “Junk email.”
  4. Under “Safe senders and domains”, click “Add” and enter our email (e.g., example@yourdomain.com).
  5. Click Save.

This ensures that all future emails from us go directly to your Inbox.

Option 4: Create a Rule to Always Receive Our Emails

To automatically filter our emails into your Inbox:

  1. Open Outlook and click the Settings (⚙️) icon in the top-right.
  2. Click “View all Outlook settings.”
  3. Select “Mail” > “Rules.”
  4. Click “Add a new rule.”
  5. Name the rule (e.g., “Whitelist [Your Email]”) and choose:
    • Condition: “From” → Enter our email (e.g., example@yourdomain.com).
    • Action: “Move to” → Select Inbox.
  6. Click Save.

Now, Outlook will always send our emails to your inbox!

To make sure our emails always land in your Inbox and not in Spam, follow these steps:

Option 1: Add Us to Your Contacts (Quick & Easy)

  1. Open Yahoo Mail and go to your Inbox.
  2. Find an email from us and open it.
  3. Hover over or tap on our email address at the top.
  4. Click “Add to Contacts” or “Add to Address Book.”
  5. Save the contact.

Yahoo prioritizes emails from contacts, reducing the chance of them going to spam.

Option 2: Move Emails from Spam to Inbox

If our emails are in Spam, fix it by:

  1. Open Yahoo Mail and go to the Spam folder.
  2. Find our email and open it.
  3. Click “Not Spam” at the top of the email.
  4. Move the email to Inbox to train Yahoo to recognize it as safe.

Option 3: Create a Filter to Always Receive Our Emails

For a permanent solution, set up a filter:

  1. Open Yahoo Mail and click the Settings (⚙️) icon in the top-right.
  2. Click “More Settings.”
  3. Select “Filters” from the left-hand menu.
  4. Click “Add new filters.”
  5. Name the filter (e.g., “Whitelist [Your Email]”) and enter our email (e.g., example@yourdomain.com) in the “From” field.
  6. Choose “Inbox” as the destination folder.
  7. Click “Save.”

Now, Yahoo will always deliver our emails straight to your inbox!

o ensure our emails always reach your Inbox in Windows Live Mail, follow these steps:

Option 1: Add Us to Your Contacts (Quick & Easy)

  1. Open Windows Live Mail and go to your Inbox.
  2. Find an email from us and open it.
  3. Right-click on our email address at the top of the email.
  4. Click “Add to Contacts.”
  5. Save the contact.

Adding us to your contacts helps Windows Live Mail recognize our emails as safe.

Option 2: Mark as Not Junk (If Emails Are in Spam)

If our emails are being sent to Junk Email, fix it by:

  1. Open Windows Live Mail and go to the Junk Email folder.
  2. Find our email and right-click on it.
  3. Select “Not Junk” or “Add Sender to Safe Senders List.”
  4. Move the email to your Inbox to train Windows Live Mail to recognize it as safe.

Option 3: Add Us to the Safe Senders List

For a permanent fix, add us to the Safe Senders List:

  1. Open Windows Live Mail.
  2. Click on the Home tab and select “Junk” in the toolbar.
  3. Click “Safety Options.”
  4. Select the “Safe Senders” tab.
  5. Click “Add.”
  6. Enter our email address (e.g., example@yourdomain.com) and click OK.
  7. Click Apply and OK to save the settings.

Now, Windows Live Mail will always deliver our emails to your inbox!

To ensure our emails always land in your Inbox and not in Spam, follow these steps:

Option 1: Add Us to Your Contacts (Quick & Easy)

  1. Open AOL Mail and go to your Inbox.
  2. Find an email from us and open it.
  3. Hover over our email address at the top of the email.
  4. Click “Add Contact.”
  5. Enter our name and email address (e.g., example@yourdomain.com) and click “Add Contact.”

Adding us to your contacts helps AOL recognize our emails as safe.

Option 2: Mark as Not Spam (If Emails Are in Spam)

If our emails are in your Spam folder, follow these steps:

  1. Open AOL Mail and go to your Spam folder.
  2. Find our email and open it.
  3. Click “Not Spam” at the top.
  4. Move the email to your Inbox to train AOL to recognize it as safe.

Option 3: Create a Filter to Always Receive Our Emails

For a permanent fix, create a custom filter:

  1. Open AOL Mail and click the Settings (⚙️) icon in the top-right corner.
  2. Select “Mail Settings.”
  3. Click “Filters and Alerts.”
  4. Click “Create Filter.”
  5. Name the filter (e.g., “Whitelist [Your Email]”).
  6. Under “From”, enter our email (e.g., example@yourdomain.com).
  7. Choose “Inbox” as the destination folder.
  8. Click Save.

Now, AOL Mail will always deliver our emails to your inbox!