Demo Import Errors

Demo import errors are almost always caused by low-quality servers around 99% of the time.

We do not recommend Bluehost, Hostgator, Name Cheap, or any other $10 p/m hosting for any website, but especially for Kadence or other themes that use demo content uploads. These sites struggle disproportionately to import the demo content compared to other hosts; this is mainly because of the limitations they infer and because they’re shared hosting.

As said, a typical sign of a cheap server is problems uploading anything, especially demo content. These types of hosting providers set limitations to the PHP memory for running applications and scripts.

You will usually experience an “Upload_max_filesize” error message when you upload a file that exceeds the size limit set by your server. This error can prevent you from uploading media files, demos, themes, or plugins on your site.

It can be rectified sometimes by sending your server a message to fix the issue.

If you’re knowledgeable, you can fix it yourself too. There are three main ways you can fix this issue:

1. Updating your php.ini file
2. Editing your .htaccess file
3. Editing your wp-config.php file

Basically, you’re increasing the maximum upload size value in any of the above-listed files.

Before buying a cheap server, ask yourself if it’s worth the hassle!

Fixing Import Errors

Demo import errors are extremely rare; however, should you encountering an error while trying to import a Kadence demo, here are some steps you can take to troubleshoot and resolve the issue:

Check Server Requirements:

define('WP_MEMORY_LIMIT', '256M');

php_value max_execution_time 300

Check Internet Connectivity:

Disable Conflicting Plugins:

Increase WordPress Upload Size:

upload_max_filesize = 128M
post_max_size = 128M

Enable Debug Mode:

define('WP_DEBUG', true);
define('WP_DEBUG_LOG', true);
define('WP_DEBUG_DISPLAY', false);

Clear Caches:

Use a Different Browser or Device:

Manual Import:

1. Download the demo content files from the Kadence website.
2. Use the WordPress Importer tool (under Tools > Import) to import the .xml content files.

Contact Kadence Support:

Though demo import errors are rare, if they do happen, you should be able to resolve most issues related to Kadence demo import errors by following these steps.

Hosting Recommendation

We recommend ScalaHosting, and we use their entry plan Build#1. It’s a hybrid solution that retains key advantages of shared hosting, such as low price, unlimited accounts, and bandwidth, while having the benefits of Cloud VPS hosting, including guaranteed resources, a unique IP, ultra-fast loading speeds, and more. This plan offers the best value for money among all their plans, which is why we always recommend it.

👉 Curious why we recommend Scala? Check out ScalaHosting Review 2025 – What Makes It a Hidden Gem & Why We Finally Switched Over!