Starter Template Errors

If the Kadence Starter Templates prompt didn’t appear, you can try the following troubleshooting steps to resolve the issue:

Installed and activated:

Ensure the Kadence Starter Templates plugin is installed and activated. Then, go to your WordPress dashboard and navigate to Plugins > Installed Plugins. Check if the “Kadence Starter Templates” plugin is installed and activated. If not, install and activate it.

Clear Your Browser Cache:

Sometimes, browser cache issues can prevent some elements from loading properly. Clear your browser cache and try again.

Check for JavaScript Errors:

Press F12 to open the Developer Tools in your browser, and go to the “Console” tab. Then, refresh the page where the Kadence Starter Templates should appear and check for any JavaScript errors. These errors can provide clues if something is conflicting.

Disable Conflicting Plugins:

Some plugins might initially conflict with Kadence Starter Templates. Temporarily disable all plugins except Kadence-related ones and see if the prompt appears. If it does, re-enable your plugins one-by-one to identify the conflicting plugins.

Switch to a Default Theme:

Temporarily switch to a default WordPress theme (like Twenty Twenty-One) to see if your current theme is causing the issue. If the prompt appears with the default theme, the issue might be with your current theme.

Update WordPress and Kadence Plugins:

Ensure that your WordPress core, the Kadence theme, and all Kadence plugins are updated to the latest versions.

Reinstall Kadence Starter Templates Plugin:

A fresh install can sometimes fix issues. Deactivate and delete the Kadence Starter Templates plugin, then reinstall it from the WordPress repository.

Check Server Error Logs:

If you can access your server’s error logs, check them for any issues related to Kadence or the WordPress site.

Contact Kadence Support:

If none of the above steps work, it might be best to contact Kadence support. They can provide more specific assistance related to their product.

NOTE: If some of these options are unavailable, you most likely do not have the Kadence Pro installed.